In-House Counsel at large international companies experience greater satisfaction when working with small or medium sized firms, according to a new survey reported on The American Lawyer. The survey, released by The Lawyer Research Service in collaboration with Globality, found respondents at large global companies are three times more dissatisfied working with larger law firms (19%) than smaller ones (6%).
Of the 71% of respondents that outsource the majority of work to smaller firms, nearly two-thirds (63%) report smaller firms provide better client service and almost half (40%) find smaller firms to be more innovative than traditional Big Law firms. Additionally, companies are becoming increasingly turned off by large firms due to their high prices, with over half of survey respondents saying their primary frustration when working with larger law firms is cost.
“We get better client service from smaller firms. When we instruct larger firms, we are probably one of their smaller customers and just another customer in the long list they already have. If you go to a smaller firm, even with a fairly small legal spend, we can be an important customer to them,” said Ben Woolf, General Counsel EMEA at Tate & Lyle, a U.K.-based multinational agribusiness, in a press release announcing the survey results.
See highlights from the full article on The American Lawyer.
Contact Bill Sugarman for more information.
The American Lawyer reports that there’s plenty to look forward to in 2018, according to partners at two of the largest Am Law 100 firms. DLA Piper co-chair Roger Meltzer, for one, expects a rise in corporate transactional work due to “very robust capital markets” and an increase in M&A, including in the middle market. Ora Fisher, one of two vice chairs at Latham & Watkins and a member of the 2,280-lawyer firm’s executive committee, also expects good times to persist. “Assuming the global economy continues to grow, we see a whole lot of demand for our transactional practices and all the related practices that support them,” Fisher forecasted. In addition to transactional work, Fisher said she expects a rise in demand for complex trial litigation, white-collar criminal defense work, privacy and cybersecurity matters, and financial regulatory work globally (as quoted in The American Lawyer).
See highlights from the full article on The American Lawyer.
Contact Bill Sugarman for more information.